Firstly, check your email Spam/Junk folder, as your email filter may automatically move suspected spam to this location. Secondly, if you registered online, check that your email address is correct in the "my account" section of your account. If you are still unable to locate the email please contact our customer service team and we will check your order for you.
Articles in this section
- How do I set up an account?
- I have forgotten my password. How can I reset it?
- My order is not showing in my account, what should I do?
- Why haven't I received an email acknowledging my order?
- I'd like to order an item you do not stock.
- How can I change my email, or address details on my account?
- How do I adjust my email preferences?