If the item received is not quite as expected it can be returned via a Cycle Surgery store for a refund.
(Please note our concession stores are not able to process on line returns)
The item returned must be in new condition in its original packaging and be returned within 21 days from dispatch or collection.
Please fill in the returns form on the back of your invoice and take this to the store with the product to arrange the refund.
Our stores can also arrange an exchange for you providing they have the replacement item in stock. If they do not have the replacement in stock they can return the unwanted item back to our head office for the exchange to be processed for you